Citi Credit Card Payment Installment Policies and Application Guide

This article details Citi Bank's credit card installment policies, including eligibility, application procedures, and transaction requirements. It guides cardholders on how to apply for interest-free installment plans on eligible purchases, ensuring clear understanding of terms, conditions, and processing timelines. Perfect for Citi credit card users seeking flexible repayment options, the article highlights key limits and application methods, helping customers optimize their credit usage responsibly.

1. Citi Bank personal credit cardholders, including Mastercard users, can opt for an interest-free installment plan on eligible single transactions (referred to as "installment plan"), after approval. This allows repayment in agreed monthly installments with a applicable fee. Note: This service does not extend to Citi Business Cards.

2. The installment benefit is available only through the primary credit cardholder, who can request installments for their Mastercard and affiliated cards under their account. Applicants are ineligible if:

(1) Their credit limit is temporarily adjusted at the time of application; or

(2) Combined credit usage exceeds their permanent limit.

3. To qualify for installment application, transactions must meet these criteria:

3.1. Single transaction amount ≥ RMB 500 and ≤ RMB 300,000.

3.2. Certain transaction types are excluded, including:

(1) Existing installment transactions, bill or cash installments;

(2) Disputed transactions, refunds, or transactions incurring interest or fees per the credit agreement;

(3) Transactions not reflected in the account or statement;

(4) Foreign currency transactions;

(5) Other transactions specified by Citi.

4. Application process: Mastercard holders can submit installment requests via Citi’s 24-hour customer service or online banking. By applying, they confirm understanding these terms and agree to abide by them.

5. Valid application period: Requests can be made from the date the purchase posts (typically within 3 business days) up to 5 business days before the next billing cycle. Successful applications take effect immediately.

6. Principal amount calculation: The principal of the installment is based on the transaction amount. Installments must be paid fully; partial payments are not permitted.